Privacy Policy

TERMS AND CONDITIONS

Effective Date: August 17, 2026

1. Acceptance of Terms

By accessing or using this website (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Site. These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and the website operator (“we,” “us,” or “our”).

2. Changes to Terms

We reserve the right to modify or update these Terms at any time, at our sole discretion. Changes will take effect immediately upon posting to the Site. Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Site in any way that violates applicable local, national, or international laws or regulations.
• Transmit unsolicited or unauthorized advertising, spam, or promotional material.
• Attempt to gain unauthorized access to any part of the Site or its related systems.
• Introduce malicious code, viruses, trojans, or other harmful material.
• Engage in any conduct that restricts or inhibits any other user’s use or enjoyment of the Site.
• Reproduce, duplicate, copy, or resell any part of the Site in violation of these Terms.

4. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, icons, images, audio clips, and software — is the property of the Site operator or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

5. User-Generated Content

If you submit, upload, or post any content to the Site (“User Content”), you grant us a non-exclusive, royalty-free, worldwide, irrevocable license to use, reproduce, modify, publish, and distribute such content. You represent and warrant that:

• You own or have the necessary rights to the User Content.
• The User Content does not infringe any third-party intellectual property rights.
• The User Content does not contain defamatory, obscene, or unlawful material.

We reserve the right to remove any User Content at our sole discretion without notice.

6. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy. We are committed to protecting your personal data in accordance with applicable data protection laws.

7. Disclaimers and Limitation of Liability

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

To the fullest extent permitted by law, we shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, or business opportunities.
• Any damages resulting from unauthorized access to or alteration of your transmissions or data.
• Any errors, omissions, or inaccuracies in the content of the Site.

8. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly advise you to review the terms and privacy policies of any third-party websites you visit.

9. Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Site operator and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Site, your User Content, or your violation of these Terms.

12. Cookies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze Site usage. By using the Site, you consent to the use of cookies in accordance with our Cookie Policy. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the Site.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

14. Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us with respect to the Site and supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and us with respect to the Site.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

AI Case Services

Email us via our web form here

Address: 27 N. Wacker Drive, Ste. 429, Chicago IL 60606

Medicare has a statutory right to reimbursement from all liability insurance, no-fault insurance, and worker’s compensation insurance per 42 U.S. Code Section 1395y(b)(2)(A) and (B). When a case resolves, Medicare is entitled to reimbursements for injury-related payments. AI Case Services will obtain the conditional payment amount, audit the claim for unrelated charges, and finalize a lien upon resolution. For more complex liens, Compass may be required to appeal a decision by Medicare or to apply for a financial hardship waiver.

Although traditional Medicare is through the federal government, many claimants may purchase additional Medicare coverage through a private insurance plan. These are known as Medicare Advantage or Medicare Supplemental plans. Both the traditional Medicare and private Medicare plans must be consulted regarding potential liens. For Medicare Advantage or Medicare Supplemental plans, AI Case Services will obtain the lien, will audit the claim for unrelated charges, and will negotiate the lien upon settlement.

In Medicaid cases, the coverage is provided by the state of residency. AI Case Services will consult each state in which the claimant resided during the time of the injury-related treatment to obtain the lien, dispute any unrelated charges, and finalize the lien. In more complex cases or those where recovery is limited, AI Case Services may perform an Ahlborn analysis to determine if additional reductions can be obtained.

ERISA liens are one of the most complex lien types. These plans often have a strong right to recovery. AI Case Services expertly handles these claims by verifying the plan funding (self-funded vs. insured ERISA), determining the recovery rights through analysis of the plan language, and utilizing all available strategies to negotiate these liens to achieve the maximum reductions available.

Where a claimant purchases private insurance or receives a plan sponsored by an employer, a private lien may arise. AI Case Services will obtain these liens, verify the plan’s recovery rights, conduct a reduction analysis based on applicable law, and finalize the lien.

Hospital liens are statutory liens asserted by a hospital where the claimant treated for injury related treatment. AI Case Services will obtain these liens, verify the legal sufficiency of the lien, conduct a reduction analysis based on applicable law, and finalize the lien.

In cases involving a plaintiff who is an active-duty military member, is a dependent of a military member, or is a retired military member, Tricare or Veterans Affairs often will assert a lien. AI Case Services will obtain the lien from the appropriate military office, evaluate any reduction options or unrelated charges, and finalize the lien.